We ensure your order is delivered to you promptly, safely and at low cost and as you’d expect, Our customer service team is always on hand on 01246 810 359 to answer any questions you may have.
The majority of non-personalised garments can be dispatched from us for next day delivery, but for some brands this can increase up to 3-5 working days.
We offer a range of delivery options suited to your individual needs and time frames.
- Standard Delivery
We will provide you with your personalised garments anywhere between 5 -10 working days.
- Express Delivery
We will provide you with your personalised garments in 5 working days from when the order is placed.
For personalised garments, all estimated delivery time frames are subject to artwork approval being given in an efficient manner. A delay in approval being given or any changes and amendments could result in delivery being longer than initially expected. However, we will always do everything in our power to get an order to you as soon as possible and will keep you informed of the estimated delivery date throughout the order process.
We use UPS couriers who provide you with full tracking once your order is dispatched. On the morning of the date of delivery you will receive an email or text message, giving you a one-hour window in which you can expect your order to be delivered.
UPS can also make alternative arrangements with you, such as changing the delivery date or leaving instructions to deliver with a neighbour as you require.
UK and Ireland delivery prices
- FREE delivery on all orders over £150
- £7.95 charge if under £100
This excludes the Scottish Highlands, Northern Ireland and Channel Islands/Isle Of Man. The total delivery charge for these areas is £20, and delivery may take 2 business days.
All delivery prices shown exclude VAT.
International delivery prices
We also deliver throughout Europe and around the world.
- If you have a query about your order please call our customer service team on 01246 810 359 or email firstname.lastname@example.org .
- Lines are open from 9am to 5:30pm Monday to Friday.
Delivery Terms & Conditions
- All garments within a basket must be eligible for a specific delivery option in order for said option to be available.
- Additional costs for Express Delivery will be added to order total.